Transformation. Optimization. Execution.

 A leading U.S. hub engaged STOCKWAS to address growing inefficiencies in its international arrivals and transfer processing. STOCKWAS conducted a comprehensive assessment of passenger flow, baggage operations, and federal agency coordination, working alongside TSA, CBP, airlines, and airport leadership. The review identified pain points in wayfinding, baggage recheck capacity, and checkpoint throughput, as well as outdated processes limiting operational efficiency. STOCKWAS developed a phased optimization roadmap that combined process redesign, stakeholder alignment, and technology integration to guide immediate fixes and long-term improvements. The effort provided the airport with a clear path to reduce congestion, improve passenger experience, and unlock future capacity without relying solely on infrastructure expansion. 

 A major European hub needed to relieve congestion and improve passenger experience without costly terminal expansion. STOCKWAS led the design and rollout of a phased self-service strategy, aligning airport leadership, airlines, and regulators around operational goals and investment priorities. This included proof-of-concept pilots for remote bag drop, virtual queuing, and self-service check-in, with STOCKWAS defining KPIs, vendor evaluation criteria, and governance structures to manage adoption. As these offerings matured, STOCKWAS oversaw their integration to create a seamless passenger journey. The effort demonstrated how STOCKWAS enables airports to safely validate innovation, reduce congestion, and modernize passenger processing while building scalable new revenue opportunities. 

 Two of the nation’s largest airports partnered with federal agencies and airlines to pioneer “One Stop Security,” a new model for international-to-domestic connections. STOCKWAS guided both the pilot and design phases, aligning airport, airline, and federal stakeholders around operational requirements and new legislative authorities. At one hub, STOCKWAS supported test flights, KPI design, and staff training to validate gate-based CBP mobile processing. At another, STOCKWAS led site reviews and technology assessments to create a detailed implementation roadmap. These efforts demonstrated how STOCKWAS reduces congestion, protects security integrity, and improves the connection experience for passengers and airlines alike—building a scalable framework for U.S. airports. 

 An international airport sought to modernize its U.S. preclearance operations, where duplicative checkpoints and fragmented oversight created inefficiencies. STOCKWAS developed a risk-based roadmap that combined CT screening, biometrics, and AI-enabled risk algorithms with redesigned governance and operating procedures. By coordinating TSA, CBP, airport, and airline input, STOCKWAS eliminated redundant security layers, streamlined processes, and aligned comparability standards between jurisdictions. The phased plan created a foundation for faster throughput, stronger security, and a seamless passenger experience for U.S.-bound travelers. 

 Facing capacity constraints and rising passenger demand, a major European airport needed to prepare for a large-scale self-service program. STOCKWAS designed a pre-RFP readiness process that brought airport leadership, airlines, and regulators into alignment before launching procurement. The engagement included structured vendor outreach, development of evaluation criteria, and creation of a comprehensive RFP scorecard. By framing requirements and KPIs in advance, STOCKWAS enabled the airport to define success, reduce procurement risk, and ensure stakeholder buy-in before engaging the market. This approach positioned the airport to move quickly with confidence once formal tenders were released.